hi dear sirsi had bought an "oimg_CA00185241.jpg " model of receiver some years ago of ur agent company but during an update process i had lost its whole nitv program recently and it cant on and off but its light is on only and infact it lost its intial software and i need to update it please help me to mend its installation software. may u send its operating software with NITV program i will be pleased of ur cooperation and full thanks sincerely of urs abbass khodakhah